Frequently Asked Questions on Used Engines

Free Shipping & Warranty Support

Certified Parts

Free Shipping within 3-5 business days.

12-Month Return and Replacement Warranty

FAQS

Asked Questions

To guarantee that every product delivered by us meets quality requirements, all our used car components are 100 percent certified and put through a rigorous testing and inspection process by automotive experts.

To place an order, you can either call our sales team at 1-830-999-7278 or soon you can place an order online on our website (our website will shortly feature online ordering). We accept all major credit cards, debit cards such as VISA, Master Card, American Express, and Discover Card, Zelle, as well as cashier's checks and money orders by mail. Please keep in mind that cashier's checks and money orders take longer to obtain and that after we receive the cashier's check or money order, we will contact you to verify your order and ship it out as per our delivery commitment.

At the moment, we don't offer financing options. However, you can reserve a part by using our free 6-month Layaway Plan paying 20% of the total order cost and we will hold the part for you for 6 months. We will not sell the part to anyone else during that time and it will be reserved exclusively for you. The remaining balance must be paid before the part is shipped.

Unfortunately, we are unable to offer a pickup option as our inventory is dispersed from multiple supplier locations. However, all orders placed within the United States come with free shipping.

The engine assembly that will be received will include the main internal parts, such as the block, head, piston, camshaft, and crankshaft, as well as other components. Additional parts, such as change-over accessories and items that may show wear and tear, may also be included but will not be covered by warranty and will not be charged for.

Generally, orders are delivered within a timeframe of 3-5 business days (excluding holidays and weekends). However, in rare cases, unforeseen circumstances may cause a delay in the delivery.

We offer free shipping for both residential and business addresses. However, an additional fee of $100 will be charged if a forklift is needed for delivery.

Car Part Headquarters, LLC offers a 12-month return and refund guarantee for all motors and transmission orders. Shipping costs for returns that are covered by warranty will be covered by Car Part Headquarters, LLC. For more information, please refer to our “Returns and Refund” page.

All used engines and transmissions sold by Car Part Headquarters, LLC come with a warranty of up to 3 years. For more information, please contact our Sales representative at 1-830-999-7278.

If you experience a problem with an engine or transmission purchased from Car Part Headquarters, LLC, please reach out to us. We will work with you or the auto shop to resolve the issue while the part is still installed in the vehicle. Our team is skilled in problem-solving and troubleshooting to save time and money. If the issue persists, we will guide you through the process of receiving a replacement engine or transmission covered by warranty. For more information, please refer to our “Warranty” page.

Free shipping is only available within the 48 Continental United States. However, it is possible to arrange delivery to locations outside of the USA on special request, with additional shipping charges.

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